Effective Date: 26/03/2025

At Clubuplifter, we are committed to protecting your privacy and ensuring that your personal data is handled with transparency, integrity, and care. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

1. Who We Are

Clubuplifter
73 Charlestown Road
Portadown, BT63 5PP
Email: info@clubuplifter.com
Phone: 07789479514

We are the data controller of the information you provide us through this website.

2. What Information We Collect

We collect personal data directly from you when you:

• Sign up for an account or membership
• Make a donation or purchase
• Subscribe to our newsletter
• Contact us via our forms
• Interact with us through social media or events

The types of data we collect include:

• Name
• Email address
• Phone number
• Club or business name
• Billing and shipping address
• Payment information (via secure third-party processors)
• IP address and browser information (via cookies – see Cookie Policy below)

3. How We Use Your Information

We use your data to:

• Process donations and payments securely
• Manage club and supporter accounts
• Deliver supporter and sponsor benefits
• Improve and personalize your experience
• Communicate important updates and marketing (with your consent)
• Comply with legal and regulatory requirements

We never sell or rent your personal information.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent – for marketing and communications
• Contract – to fulfill services or donation-related commitments
• Legal Obligation – where we are required to keep financial records
• Legitimate Interests – to operate, improve, and secure our platform

5. Who We Share Your Data With

Your data may be shared with trusted third parties such as:

• Payment processors (e.g. Stripe, PayPal via WooCommerce)
• Email marketing platforms (e.g. Mailchimp, Brevo)
• Website hosting and security providers

All third parties are contractually obligated to handle your data securely and only for the purposes specified.

6. International Transfers

If your data is transferred outside the UK or EU, we ensure adequate safeguards (e.g. Standard Contractual Clauses or data protection agreements) are in place to protect your rights.

7. How Long We Keep Your Data

We retain your personal data only as long as necessary for:

• Providing our services
• Legal and accounting purposes
• Customer support and dispute resolution

Inactive accounts and data are deleted or anonymised after [Insert Duration — e.g. 2 years] of inactivity.

8. Your Rights

Under the UK and EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (UK) or DPC (Ireland)

To exercise your rights, email us at info@clubuplifter.com.

9. Security Measures

We implement robust security measures to protect your data including SSL encryption, firewalls, two-factor authentication, and secure payment processing.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you via email.